The products
Is it designed for everyone?
Yes, SYLYS™ products are designed for everyone aged 6 and over.
How long can a pencil last me?
In general, the lifespan of our pencils is about 1 month.
Delivery
How long does delivery take?
Standard delivery takes on average 7 to 10 days.
Can I track the delivery?
Once your order is placed, you will automatically receive a tracking number. This can be entered on our parcel tracking page accessible here .
If I am not satisfied, can I return my order?
Yes, a 30-day money-back guarantee is offered for all orders on pavana.fr :)
Still have questions?
Please feel free to contact us if you have any further questions. We would be happy to answer them :)