The products

Is it designed for everyone?

Yes, SYLYS™ products are designed for everyone aged 6 and over.

How long can a pencil last me?

In general, the lifespan of our pencils is about 1 month.

Delivery

How long does delivery take?

Standard delivery takes on average 7 to 10 days.

Can I track the delivery?

Once your order is placed, you will automatically receive a tracking number. This can be entered on our parcel tracking page accessible here .

If I am not satisfied, can I return my order?

Yes, a 30-day money-back guarantee is offered for all orders on pavana.fr :)

Still have questions?

Please feel free to contact us if you have any further questions. We would be happy to answer them :)